Contact Us

General Inquiries

For questions about the Ifeha platform, product features, pricing, accounts, or other general matters, please reach out to our support team at [email protected].

We strive to acknowledge all general inquiries promptly and provide a clear path to resolution, with expectations communicated at the outset.

Developer Submissions

We welcome proposals for integrations, extensions, and partnerships that extend Ifeha’s capabilities for our users. To expedite evaluation, please send your submission to [email protected] with the subject line “Developer Submission” and include the details below.

• Company name and primary contact information
• Overview of the submission and its value to Ifeha users
• Technical details: architecture, APIs or SDKs, authentication methods, versioning
• Documentation links or repository access (GitHub, GitLab, etc.)
• Security, privacy, and compliance considerations
• Proposed timeline and milestones

Response Times

We publish clear expectations for our communications. Please note that actual times may vary with volume and complexity.

• General inquiries: Acknowledgement within 1 business day; substantive response within 2–3 business days.
• Developer submissions: Acknowledgement within 1–2 business days; initial technical review within 5–7 business days; final decision communicated thereafter.
• Escalations: Available via [email protected] and through designated account managers for enterprise customers.

If you require expedited handling, please indicate urgent priority in your message subject line and we will align resources accordingly.